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03-09-2020 09:15 AM in
Galaxy S- Mark as New
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03-12-2020 09:36 AM in
Galaxy SHi there,
Please follow the below mentioned steps in order to resolve the camera issue:-
1) Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).
2) Perform the reset camera settings (Open camera app> Camera settings >reset setting).
3) check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity) or check by changing the aspect ratio.
4) Turn on/off the Auto flash as per requirement.
Further, please be informed support a maximum of 120 Hz refresh rate. Improved display refresh rate allows for more clear and smooth video quality when playing games with fast action and watching videos so it will drain the battery upto a certail level. To resolve the battery related issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members