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Original topic:

galaxy s10 game crash after update

(Topic created on: 03-04-2021 06:29 AM)
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galih
Beginner Level 2
Options
Galaxy S

hi everyone,

im from japan sorry if my english not good.

its about 1 year using galaxy 10 for daily or playing online games,

last week got software new update version sc03lomu1cua8.

as usual, just update and reinstalling it, 

after check the performance, its little bit better than previous version,

and the appearances UI looks so fresh.

but, when i tried playing game PUBG, Ragnarok mobile, or some high fps game,

my phone screen got weird, after  10 minute in game, got lag, kicked out from game,

and my phone got little freeze.

already tried reinstall app, clear cache, wipe partition cache method, (factory reset not yet),

no changed, problem still occured.

 

my phone condition :

using 50% storage from 160 GB memory

using 40-50% ram memory 

 

need advice from anyone or maybe someone who`s facing the same problem,

and its unavailable to root contracted phone in Japan. :(

 

thank you

(for free to correct my english) 

1 Solution


Accepted Solutions
Solution
Galaxy S
Uninstall game launcher update and try

also you can try samsung game plugins

View solution in context

4 Comments
Anonymous
Not applicable
Galaxy S
safe mode

Press and hold the Power button.
Tap and hold Power Off.
When the Reboot to Safe Mode prompt appears, tap again or tap OK.
0 Likes
galih
Beginner Level 2
Galaxy S

thanks for response sir,

just try it, until reinstall the game, but problem still occured.

Solution
Galaxy S
Uninstall game launcher update and try

also you can try samsung game plugins

galih
Beginner Level 2
Galaxy S

tried both advise, and looks like using game plugins, works well.

30 minutes in game, with no lag or kicked out issues anymore.

 

thank you so much