display

[faraz1272]

Whenever i switch to 120hz refresh rate on my s20 ultra, the display turns yellowish. Does anyone else experience that. If u haven't tried it then please try it and report this issue.

[YatinAngara]

I'll suggest you to Try resetting your phone settings once.
Open Settings > General management > Reset > Reset Settings

[faraz1272]

tried it, does not work.

[JagSBediA31]

Join S20 Ultra display issue: https://chat.whatsapp.com/CldxleMlAooAYLH54bJeXI

[YatinAngara]

Then contact the customer sypport from feedback section / from the samsung website.
Because i am using S20+ and there's no such issue

[7heman]

turn off light filter

[faraz1272]

it was never on.

[7heman]

or it may be a bug

[faraz1272]

it probably is

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "display" issue kindly follow the given below steps:

1) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question) along with Video or Screen-shots. This will help us to further investigate and resolve your concern.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "display" issue kindly follow the given below steps:

1) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question) along with Video or Screen-shots. This will help us to further investigate and resolve your concern.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support