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Original topic:

claim earbuds

(Topic created on: 03-28-2020 11:56 PM)
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nirvasha
Active Level 1
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Galaxy S
Hi I purchased my s20+ before the 12th March and cannot see the banner for claiming.  Please advise on how to do this. 
1 Comment
Clarem_sam11
Moderator
Moderator
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Galaxy S

Hi Nirvasha,

 

Please go to Settings, Apps, scroll to Samsung Members, tap Storage, then select Clear cache and data. Once done, try redeeming the promo.

 

If the issue persists, please send us your Name and surname, contact details, proof of purchase, IMEI, picture of the box to verify@samsung.com.

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