charging problem

[Bhavesh8963]

Phone charge very slow please fix this problem in galaxy s10+

[Sam4012]

due to increasing temp. bro

[Keshav21]

Is it such a sensitive phone....I have MI phones in my house...even they don't face these environment oriented problems...but this 60k **bleep** is facing it...PATHETIC

[Arth1]

The slow charging and charging freeze problem is with the latest update on many samsung devices. Hope they will fix it in next update asap.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve this issue kindly follow the given below steps:

1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
Note :-To exit safe mode restart the device .

2)Check charger functionality:-Request you to check the charger functionality with a different device or try to charge the same device with a different charger.

3)Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support