charging problem in s8

[soumik]

does anybody facing problem of charging S8. sometimes my phone is not taking charge. suppose it has 50% charge when I start charging but after 15 mins also it is showing the same 50% charge.

[krishnasri]

yes same here

[krishnasri]

I am facing charging problem very much

[Hari94]

same here try factory reset and switch to another plug point ( inverter line / main line )

[AmarB]

Your phone is over heated. Samsung got few security feature which switched off charging when the phone gets heated. Let the phone cool down befire charging or charge it in an ac room, it will charge faster as well

[admin_]

Thanks for being with Samsung and for sharing your concern. During wireless charging or fast charging, the device may feel hotter and this is normal range
of operation which does not affect the device’s lifespan/ performance.
If the battery temperature goes beyond specified limit, the charger may stop charging the device and start charging again once temperature goes down up to the normal temperature (e.g. 36ºC) and this is only a precautionary action for customer safety. This mode is called as “Swelling Prevention Mode”. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing. Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let the community knows what steps you has taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken.

[soumik]

Thanks

[Rubi]

same here