Active Level 2
me too facing same issue.
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Active Level 7

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Kindly follow the standard charging procedure. i.e please charge the device in switch off condition for a minimum of 10 minutes.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Active Level 3
I am also facing the same issue.
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Beginner Level 2

Clearly some issue if multiple people having same problems

 

We need a solution and factory reset isn't good enough 

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