Original topic:

camera not working

(Topic created on: 05-05-2017 08:57 AM)
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danielp
Active Level 1
Options
Galaxy S
need some help people. So basically my phone's camera isn't working for some reason so I need a little help here .thanks
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8 Comments
Subzero355
Active Level 7
Galaxy S
can you provide more details? do you get the error codes when opening the camera app?
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danielp
Active Level 1
Galaxy S
That comes some times but most of the time it's just a back screen with the camera button
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Galaxy S
try to using your device is safe mode .
Because If Your device back Camera working good in safe mode than this is a minor problem or after you sure that your back camera is working well on safe mode then Reset your device.

Or steps to going in safe mode .
1st =Restart your device.
2nd =When your device show samsung Logo press and hold volume down key until then you have,nt go in safe mode.
or when you are in safe mode bottom left of your device show Logo Of (Safe Mode) .
Then after you are in safe mode open the camera if it works properly then this problem is caused by some third party app . Don,t be fear just reset your device . or your camera is workig fine.


Or In safe mode If Your camera not working well (like old problem) .
Then your device camera is defected .
Go to Samsung Showroom.
and tell your problem.
danielp
Active Level 1
Galaxy S
thanks allot will try it
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danielp
Active Level 1
Galaxy S
I did try the safe mode thing but the camera still doesn't work so. it's a defect
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Galaxy S
yes You need to contact Samsung Servuce centre.
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Subzero355
Active Level 7
Galaxy S
Try installing any other camera app from Playstore, before contacting samsung
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danielp
Active Level 1
Galaxy S
like which one for example
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