Original topic:

call connecting issue after update

(Topic created on: 02-12-2018 03:06 PM)
87 Views
gopal
Beginner Level 2
Options
Galaxy S

This is very very frustrating that being a premium customer since last few years. I have to face this..i took part in oreo beta testing from my galaxy s8. In beta i faced tha call lag issue. In this if you call a person it will not connect up to a random peruod of 10 to 30 minute.. you cant disconnect it even.. now after the official oreo update still the problem is same.. this is how samsung treats its loyal customers?

Plz resolve this issue as soon as possible.. as it is frustrating now suffering more than 2 months.
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8 Comments
kpu
Active Level 7
Galaxy S
yes bro
even device becomes too hot after oreo update
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MiraclePanda
Expert Level 2
Galaxy S
did you clear cache in recovery mode, if no then do it first and if you still have issues, reset your phone once.
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gopal
Beginner Level 2
Galaxy S
i hope my problem is solved now.. but have to wait and recheck...btw thanks a lot brother.. u are far better than samsung admins who indirectly directs to lengthy processes instead of providing to the point solution
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gopal
Beginner Level 2
Galaxy S
i hope clearing cache wont affect my personal data
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MiraclePanda
Expert Level 2
Galaxy S
yes, you are right, it won't affect your data, it's safe to clear cache in recovery mode.
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roshini96
Active Level 8
Galaxy S
open this👉 http://bit.do/samsung-app-link-download
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admin_
Expert Level 5
Galaxy S
Thank you for sharing your concern. We do apologize for the inconvenience caused to you. The relevant department will serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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sahilRana
Active Level 8
Galaxy S
hmmmmmmmm