Davechristie
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03-19-2020 06:16 AM in
Galaxy S
i have claimed the bluetooth buds offered with every samsung s20 purchased and are still awaiting them how can one find out about this ?
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5 Comments
Keegz
Active Level 1
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03-19-2020 10:11 AM in
Galaxy S
Hi Dave, I got my S20+ quite early one before the promotional period even started. I claimed by buds + and they said the waiting period was 3 - 4 weeks. I actually received my buds + after 2 weeks and they are amazing. I am sure by now many more people are claiming at the same time thus you may have to wait the actual 3 - 4 weeks for delivery, defiantly worth the wait though.
Davechristie
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03-19-2020 10:40 AM in
Galaxy S
Thx Keegz appreciate the info mate
Anonymous
Not applicable
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03-24-2020 03:31 PM in
Galaxy S
Hi, where do I start the process to claim my air buds?
Keegz
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03-24-2020 05:06 PM in
Galaxy S
There should be a benefits tab to click on in Samsung members App. Click it, and should take you to all your available benefits which should be for claiming the buds+ and the Samsung care banners. Click on the banner for the buds+ and follow the steps. If the banner is not there than I suggest you speak with Samsung customer care but I can't remember correctly, there were a limited number of buds+ to be claimed, best to ask Samsung customer care. Good luck.
Solution
Sif_sam01
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03-19-2020 01:42 PM in
Galaxy SHi Dave
You can also track your parcel on the below link:
Your Waybill number is your reference. It begins with CIT