We appreciate the chance of being able to assist you here in Samsung Gulf technical support.
Please be informed that warranty covers only replacing spare parts or repairing the device as per terms and conditions below: https://www.samsung.com/ae/support/warranty/
Samsung says replacement only in 14 days...however it took them over a month to even admit something was wrong with their phone ..and that too only when I could prove to them that the phone was restarting. Initially they said they will replace mother board...but then later they went back on their word and said a software test shows nothing is wrong with my phone .
But it still kept crashing and restarting for nothing. I had to take a screenshot everytime and raise error reports and send log to Samsung. I lost count of how many times I had to do this.
Like I said even to replace the mother board I had to struggle with Samsung. Thank God I was a telecom software engineer before and I could prove to Samsung that their phone is defective.
The phone as such is very good once it's fixed ...but Samsung aftermarket service needs to improve a lot. At their current level I give them a 1 out of 10 for the struggles I had to go to get my factory defective phone fixed. 2 months I could not use my brand new phone because of these issues ...and I lost data as well .