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Original topic:

bluetooth issue

(Topic created on: 05-06-2020 03:28 PM)
221 Views
George1988
Beginner Level 2
Options
Galaxy S
Hello. Can anybody help me? After rwstored my samsung settings my device bluetooth can not detect my headphones.
Hradphones are detected by any other device and my phone can detect certen devices without any issue but not my headphones

1 Solution


Accepted Solutions
Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy S

Kindly clear your cache.

 

Follow the steps below to do this:

 

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Tap on the 3 dots on the upper right.
5. Select Show system Apps.
6. Select Bluetooth.
7. Select Storage.
8. Select Clear Cache.

 

Also, please reset network settings.

 

*Stored Wi-Fi, Mobile data and Bluetooth passwords may be removed.

 

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Reset network settings.
6. Tap Reset settings

If the issue persists, please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

View solution in context

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3 Comments
Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy S

Kindly clear your cache.

 

Follow the steps below to do this:

 

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Tap on the 3 dots on the upper right.
5. Select Show system Apps.
6. Select Bluetooth.
7. Select Storage.
8. Select Clear Cache.

 

Also, please reset network settings.

 

*Stored Wi-Fi, Mobile data and Bluetooth passwords may be removed.

 

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Reset network settings.
6. Tap Reset settings

If the issue persists, please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

0 Likes
takmin
Active Level 1
Galaxy S
Wow
0 Likes
takmin
Active Level 1
Galaxy S
Bluetooth
0 Likes