Original topic:

battery draning issue . battery is draining very fast very disappointing

(Topic created on: 11-04-2020 01:02 PM)
37 Views
rajnee123
Active Level 2
Options
Galaxy S
4500 mah battery is very sufficient  
but this smartphone is not as expected in battery life 
very very disappointed 
plzzz solve this with ota updates 

very big problem with battery
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12 Comments
Vikki101
Active Level 8
Galaxy S
try putting apps to deep sleep which you don't use often ..
Using deep sleeping option might help you
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rajnee123
Active Level 2
Galaxy S
ok i will try
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. To resolve battery issue kindly follow the below given step:-


- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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