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11-14-2020 09:18 AM in
Galaxy S- Mark as New
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11-14-2020 12:05 PM in
Galaxy SMy m31s drains only 14-15% battery for a 2:21 hrs movie.
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11-14-2020 03:24 PM in
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11-20-2020 07:52 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "overheating" issue kindly follow the given link:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
And to resolve "Battery drainage" issue kindly follow the given link: http://www.samsung.com/in/support/skp/faq/1101689
And to resolve "charging" issue kindly follow the given below step:
>>Check charger functionality:-Request you to check the charger functionality with a different device or try to charge the same device with a different charger.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support