Original topic:

bad battety backup on any samsung devices with exynos chip

(Topic created on: 09-02-2020 12:27 PM)
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ajpatel1812
Active Level 4
Options
Galaxy S
I have galaxy s9 and currently my battery backup is around 3.30 hour or 4 hour max with mild usage. That is unacceptable. And i can also see people with latest samsung falgship devices are also facing the same issue. 
    If we are paying hefty amount then expectations are also high. But what we get overheating device and high battery drain. All of this because exynos chip set. Why don't they change it with snapdragon.
    
 If they don't change they will definitely loose their future customers. I agree that their one ui is good and i love their theme but not at the cost of battery backup and overheating device. 

Do you agree guys?


44 Comments
Anonymous
Not applicable
Galaxy S
Yes Mr. Darkvader 😝😝
Anonymous
Not applicable
Galaxy S

https://discord.gg/JThGEXb mine discord server 

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Galaxy S
oneui is not the reason, have experienced Snapdragon models of Sammy as well. They have almost a 2 day battery life on medium usage. it is Exynos and nothing else
ajpatel1812
Active Level 4
Galaxy S
I'm totally agreeing with you. as i mentioned above exynos is the reason.
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "overheating" issue please follow the below given step:

>> Uninstall the unnecessary apps.

 

Follow the link for more details:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 And to resolve "battery drainage" issue please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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