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09-02-2020 09:10 AM in
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09-03-2020 06:29 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve "overheating" issue please follow the below given step:
>> Uninstall the unnecessary apps.
Follow the link for more details:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
And to resolve "battery drainage" issue please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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