Original topic:

android 11 ,file manager issue

(Topic created on: 12-22-2021 08:29 AM)
759 Views
KāśØuĺ_şlâyër
Active Level 8
Options
Galaxy S
after updating to Android 11 .I'm unable to copy paste even not showing the folders of data and obb folder. and even not able to share anything..any one faced any issue? please inform

image

look at the actual size and folders inside it

image

81 folders. but iam unable to interact with those.please help
5 Comments
Sid_Karna
Expert Level 5
Galaxy S
Don't worry, Android 12 is almost here. So this should be fixed and... You will get more serious bugs to worry about. 👍
Galaxy S
🤣🤣
Galaxy S
to me. one ui 2 was the best stable oneui
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doepoe
Active Level 3
Galaxy S
It wont show on samsung files manager Try with other file explorer or manager such as ES FILE EXPLORER, Zarchiver , etc
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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