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02-13-2020 10:31 PM in
Galaxy S- Mark as New
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02-13-2020 10:32 PM in
Galaxy S- Mark as New
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02-14-2020 05:48 PM in
Galaxy SHi there,
Kindly follow the below mentioned steps to resolve the issue-
> Make sure to use the central fingerprint parts evenly when you register or scan fingerprint, so that all portions of fingerprint, including the center and corners have been fully scanned.
> If problem does not get resolved, run the device in Safe mode and reconfigure the fingerprint.
> If issue still persists, create data backup and reset the device.
For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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02-14-2020 06:08 PM in
Galaxy S- Mark as New
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02-14-2020 06:11 PM in
Galaxy SI think you should wait for a software Update
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02-14-2020 11:57 PM in
Galaxy SDon't worry a patch update will be released to rectify the issue
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02-14-2020 06:36 PM in
Galaxy Safter update!