Original topic:

YouTube and Instagram frozen

(Topic created on: 05-11-2021 06:28 AM)
143 Views
rm02
Active Level 2
Options
Galaxy S
My YouTube just doesn't load .. it gives a blanc screen.
I tried disabling it and then enabled it but its the same.. same issue with my Instagram also.
Anyone else facing the same issue ? 
4 Comments
bb91_SA71
Active Level 10
Galaxy S
Try to restart the device and try again
rm02
Active Level 2
Galaxy S
That's the first thing anyone will do.. but no it dint work.
UserAdik12
Expert Level 3
Galaxy S
Force stop and clear cache data only of Instagram and YouTube and then close these two apps in background and then open it again if that does not work then do the same thing but instead before opening your application again to restart
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy S

Hi,

If the issue continues, please bring the device to a Samsung Service Center to have it checked out.