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Original topic:

You tube glitches

(Topic created on: 08-13-2021 08:56 AM)
ebie
Active Level 2
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Galaxy S
I bought the new galaxy ultra s21. The YouTube videos are having glitches. How to resolve this
9 Comments
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Galaxy S
Hi Ebie? Could you please share more details about the glitch?
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ebie
Active Level 2
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Galaxy S
This is a screenshot Screenshot_20210813-082508_YouTube.jpg
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Galaxy S
It's the same for all videos or just 1?
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ebie
Active Level 2
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Galaxy S
Most of the videos
MohammedSijah
Expert Level 1
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Galaxy S
Hi Ebie, is that just YouTube you finds issue with? Anyway try after these steps.
》Make sure your device software is up-to-date. (Settings >Software update >Download and install)
》Then update all your apps from both Playstore and Galaxy store.
》Clear Youtube cache and Data.
(Settings > Apps > YouTube > Storage > Clear Cache > Clear Data. )
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ebie
Active Level 2
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Galaxy S
Hi. I did that few weeks ago. I even deleted the app and downloaded.

First few times it was ok then again back to the glitches.

I just noticed that when I'm double tapping the video (forwarding) it's becoming clear. But normal play it's glitching again
ebie
Active Level 2
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Galaxy S
It's only You tube. Insta, tik tok, Netflix all other apps are ok
ebie
Active Level 2
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Galaxy S
When I do a screen recording the glitches stop after few seconds
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MohammedSijah
Expert Level 1
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Galaxy S
Just try after wiping your cache partition.
(Simply connect your device to the computer via data cable (or just insert a c-ported headset) > Switch off your device >Press and hold, power button + volume-up button for 4-5 seconds till the phone turn on and boot into the recovery mode.
Use volume keys to navigate to 'wipe cache partition.' Use power key to select and confirm. Then reboot your device. This will not effect any personal data or settings.)

After that perform a forced restart. (Press and hold the power button and volume down button together for 10-15 seconds till phone restarts and shows the Samsung logo.)
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