Original topic:

Worst Samsung S24 Camera Issues

(Topic created on: 03-15-2024 02:36 PM)
183 Views
moh_sam
Active Level 2
Options
Galaxy S
Hi 👋 Samsung

A note from one of your users who bought s24 series (pre order) Your camera app optimises photo with hdr and ruins quality for any photo taken at 50mp or 200mp. This is happening with all s24 models. Even though optimization is set to minimum the photo gets optimized and ruins quality.

Please tell us one reason why we pay this much and get poor quality stuff. I have been an s23 ultra user and never had this issues.

I guess its been 2 months, someone should go legal for this.

This is after using s24 plus for 2 months and installing latest march update . There a number of users who had already highlighted the issue over twitter and other forms
4 Comments
sms222000
Active Level 7
Galaxy S
agree with you 👍
ahmedyaso
Active Level 4
Galaxy S
Credibility of samsung on the edge
Samsung_specialist
Community Manager
Options
Galaxy S

We sincerely apologize for the inconvenience that you are experiencing, please send us an Error Report by following the steps below.

Head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible.

0 Likes
moh_sam
Active Level 2
Galaxy S
Have already send . This is a common issues with all s24 customer . Have been floating around social media for some time . Appreciate if we can get a solid solution .
0 Likes