I have recently purchased S24. When I'm trying to use secure folder, It is not allowing me to use my personal profile and only allowing me to use work profile which is not the intented behavior.
To switch from a work profile to a personal profile on a Samsung phone:
*Method 1: Using the Notification Panel*
1. Swipe down from the top of the screen to open the notification panel. 2. Tap on the "Work" or "Personal" switch (looks like a briefcase or person icon). 3. Confirm the switch by tapping "Switch to Personal" or "Switch to Work".
*Method 2: Using Settings*
1. Go to Settings > Advanced features. 2. Select "Dual messenger" or "Work mode". 3. Toggle off "Work mode" to switch to Personal profile.
*Method 3: Using the Secure Folder*
1. Open the Secure Folder app (pre-installed on Samsung devices). 2. Tap on the three dots (menu) and select "Switch to Personal". 3. Enter your Secure Folder password or biometric authentication.
*Additional Steps:*
- To completely disable the work profile, go to Settings > Accounts > Work profile > Disable. - To uninstall work-related apps, go to Settings > Apps > Work apps.
*Note:*
- The steps may vary depending on your Samsung device model and Android version. - If you're using a company-owned device, consult your IT administrator for specific instructions. - Ensure you have the necessary permissions and credentials to switch profiles.
