Original topic:

Wifi range decreased

(Topic created on: 09-30-2021 07:19 PM)
239 Views
sammy25
Active Level 9
Options
Galaxy S
Hi all,
With android11 update on s10plus I feel that phone's wi-fi range has been decreased. 
Previously it used to detect my wi-fi in far away room but now it simply doesn't detect it.
Anybody else feel the same.

Any solution if any?
6 Comments
manishs7
Active Level 3
Galaxy S
Yes i do in my galaxy s7 it didn't detect my galaxy m31 wifi hotspot
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sammy25
Active Level 9
Galaxy S
And the funny thing is Samsung J8 which is older and cheaper than s10plus connect to that very same wi-fi very easily.
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trep
Active Level 7
Galaxy S
Hey, change the band to 2.4GHz.
It works. Screenshot_20211001-081546_Settings_8756.jpgScreenshot_20211001-081608_Settings_8758.jpg
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trep
Active Level 7
Galaxy S
Hope it helps.
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sammy25
Active Level 9
Galaxy S
I am not asking about phone hotspot but the internet wifi and its also on 2.4 ghz
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.  

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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