Original topic:

Wifi Connectivity of S10 plus

(Topic created on: 09-08-2020 05:20 PM)
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Moshiur
Active Level 5
Options
Galaxy S
Do anybody face the wifi conectivity problem of s10 plus ?
6 Comments
Ehsank
Expert Level 5
Galaxy S
try these steps one by one

 1. Forget all WIFI devices which were connected earlier.
Again turn on WIFI> Scan> and try to connect.

2. Or click on "add network "and try to add manually.
If after all settings if won't work then

 3. Reset network settings (Scroll down notification panel >Settings>General Management>Reset >Reset network settings)

If even after above settings not resolved then do below option to check

 4. Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks>WIFI).
Moshiur
Active Level 5
Galaxy S
I can connect with my wifi but sometimes It takes too many time to connect with my wifi. Is it router problem or mobile ?
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Ehsank
Expert Level 5
Galaxy S
bro both can be involved
Ehsank
Expert Level 5
Galaxy S
but at that time you can do settings no. 3
Ehsank
Expert Level 5
Galaxy S
if my comments are useful and informative then you can accept as solution by CLICKING on 3DOT at my comments
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve Wi-Fi issue kindly follow below given step:-


- Forget the Network:-
Go to apps screen > Settings > Connections > Wi-Fi > Wi-Fi network > Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question), along with the screenshot and videos.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for contacting Samsung.


Warm Regards,
Samsung Customer Support

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