Original topic:

Widevine L3

(Topic created on: 05-19-2023 12:40 PM)
236 Views
VMV
Active Level 1
Options
Galaxy S
I'm using s23 ultra and I'm getting widevine L3 on my phone. I'm unable to watch online streaming in HD because of the widevine certification as L3.

If this screen shows L3, resolution is capped below 720p. If its L1 or L2, Netflix will allow HD playback. Directly underneath that, the Playback section will show you the maximum playback resolution Netflix will allow on your phone. Remember HD is 720p, Full HD (FHD) is 1080p, and 4K .

If anyone have any idea to solve this please help me 


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6 Comments
salmanul
Expert Level 2
Galaxy S
you should consider deleting the data of the affected apps, such as Netflix, Prime, etc
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salmanul
Expert Level 2
Galaxy S
If your device has even the slightest of presence of any rooted app or custom binary [even the left behind files], then any of these files could conflict with the DRM-based apps
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VMV
Active Level 1
Galaxy S
How can I find that
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salmanul
Expert Level 2
Galaxy S
1. Check for any suspicious files or apps in your File Explorer or installed apps.

2. If nothing suspicious is found, install the Ruru app from GitHub (enable installation from third-party sources).

3. Open the Ruru app.

4. Uninstall all the applications listed under the "Found" section.

5. Delete all the apps listed under the "Suspicious" tab.

6. Restart your device.

7. Log back into your streaming services and check if WideVine L1 certification is restored.

Remember to consult official support channels for your device or streaming services if you need further assistance.
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VMV
Active Level 1
Galaxy S
Okay thank you
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Samsung_specialist
Community Manager
Options
Galaxy S

Hello,

Please try to contact streaming services for further assistance.

Also, you may contact us through our support channels for any other assistance. Please visit the website via the below link, go to Support, then Contact, and we will assist you further with your inquiry.

​https://www.samsung.com/ae/

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