Original topic:

WiFi issues after Android 12/One UI 4.0 update

(Topic created on: 02-09-2022 01:16 PM)
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Antivintika
Active Level 3
Options
Galaxy S
I've been experiencing Wi-Fi connectivity issues after I updated my S20+ to One UI 4.0. My device connects to the Wi-Fi and then keeps getting disconnected. Also, it isn't reconnecting automatically like it's supposed to. Using Dex wirelessly has also become a nightmare because of this. 

Is anyone else experiencing this? Also, is there a fix? I've wiped my cache partition. 
10 Comments
7888485933
Beginner Level 3
Galaxy S
VimleshKumar OK 5g
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Himanshu_
Active Level 8
Galaxy S
1)restart phone.

2)do factory reset.

3) Visit Samsung service center for the issue. However please not down if its due to bug in Android 12 One UI 4.0. Then it will only solved by in next update.
Antivintika
Active Level 3
Galaxy S
Thanks for your reply. A factory reset really annoys me but I'll give it a shot anyway.

I feel its a bug since I'm seeing similar issues being reported on other platforms from different countries. And I guess you're right, it should be resolved with the next update. I really hope that happens soon.
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Himanshu_
Active Level 8
Galaxy S
Yah, if such issues is on major devices then definitely Samsung technical team will solve it in next update.
Mobfest
Active Level 1
Galaxy S
Same here facing a lot of WI-FI issues after One UI 4 upgrade. Wireless Dex isn't connecting from my S21 but it does from my wife's S20 running One UI 4
Antivintika
Active Level 3
Galaxy S
I checked for updates yesterday and there actually was one (it didn't show up automatically). It says it improves overall stability along with a security update.

The problem seems to be resolved to a certain extent. The connection is much more stable now. Along with Dex, I was also experiencing issues with the Link to Windows-Your Phone Companion connection on my laptop. That seems to be better now too. I will check out Dex today.

Definitely check for an update and see if it helps 😊Screenshot_20220220-114558_Software update_134435_1645338183.jpg
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vikaskaushal74
Beginner Level 2
Galaxy S
Yes. Facing same problem. Wifi doesn't connect to saved networks automatically. It has to be connected manually every time
Antivintika
Active Level 3
Galaxy S
I checked for updates yesterday and there actually was one (it didn't show up automatically). It says it improves overall stability along with a security update.

The problem seems to be resolved to a certain extent. The connection is much more stable now.

Definitely check for an update and see if it helps 😊Screenshot_20220220-114558_Software update_134435_1645338183.jpg
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Follow the below steps to perform a settings reset:

1 From the front screen choose Apps.

2 Choose Settings.

3 Choose Backup and reset.

4 Choose Reset settings.

5 Select RESET SETTINGS.

6 Select RESET.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support