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02-09-2022 01:16 PM in
Galaxy S- Mark as New
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02-09-2022 01:21 PM in
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02-09-2022 01:56 PM in
Galaxy S2)do factory reset.
3) Visit Samsung service center for the issue. However please not down if its due to bug in Android 12 One UI 4.0. Then it will only solved by in next update.
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02-09-2022 07:33 PM in
Galaxy SI feel its a bug since I'm seeing similar issues being reported on other platforms from different countries. And I guess you're right, it should be resolved with the next update. I really hope that happens soon.
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02-09-2022 09:34 PM (Last edited 02-09-2022 09:35 PM ) in
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02-18-2022 01:10 AM in
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02-20-2022 11:50 AM (Last edited 02-20-2022 11:53 AM ) in
Galaxy SThe problem seems to be resolved to a certain extent. The connection is much more stable now. Along with Dex, I was also experiencing issues with the Link to Windows-Your Phone Companion connection on my laptop. That seems to be better now too. I will check out Dex today.
Definitely check for an update and see if it helps 😊
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02-20-2022 11:15 AM in
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02-20-2022 11:51 AM (Last edited 02-20-2022 11:53 AM ) in
Galaxy SThe problem seems to be resolved to a certain extent. The connection is much more stable now.
Definitely check for an update and see if it helps 😊

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03-15-2022 01:07 PM in
Galaxy SDear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Follow the below steps to perform a settings reset:
1 From the front screen choose Apps.
2 Choose Settings.
3 Choose Backup and reset.
4 Choose Reset settings.
5 Select RESET SETTINGS.
6 Select RESET.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
