Asheesh
Active Level 4
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Galaxy S
Please guys help me in this.....i am so much frustrated.

I have a Samsung galaxy s8 plus.All things were working fine but suddenly 2-3 days ago when I tried to install or update any application from Samsung galaxy app store it does not start downloading at all and also when I open the Samsung members it shows error like Network connection error.

please note all these issues comes when i m using WIFI but when I switch my internet from Wi-Fi to mobile data no issues was there.

I have followed every method like switch on my phone in Safe mode......reset app preferences......also Hard reset my phone but nothing changes.
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2 Comments
kittu
Active Level 3
Options
Galaxy S
check your Wi-Fi router
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admin_
Expert Level 5
Options
Galaxy S
Thanks for being with Samsung and sharing your concern. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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