Original topic:

Why these Cheap Tricks

(Topic created on: 05-18-2022 11:47 PM)
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UserUnavailable
Active Level 3
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Galaxy S
I came into hype and purchased S21 to experience Samsung's Flagship  and to experience their very famous One UI. 
Today I updated the April security patch & after that I'm not able to do any video call via WhatsApp and Snapchat, jittering was not a surprise in earlier times too but now it's more friendly.
Please fix it ASAP, I'm not at all happy and regretting my decision to take this over iPhone.
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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