Why some app is not working on mobile data? Anyone any idea?

[sush0405]

Have tried all kind of troubleshooting but in no ways one of app is working on mobile data. What can be the reason?

[john163]

maybe its restricted from useing mobile data. press and hold on the app then settings, mobile data then allow to use it on background and data saver

[sush0405]

Have tried by all means but no luck. I see tht in my one plus this app works fine on mobile data

[sush0405]

Seems this is samsung issue..s23 FE...just bought few days bk. Since thn very frequently this app stops working on Samsung. Sride app. I use this app on daily basis for traveling. This is quite problematic for me now😭😭

[john163]

could be, wait for a app update or see if that app has a new update on apkmirror

[sush0405]

No update nothing. It's working absolutely fine on Wi Fi . Samsung s23 fe is just not worth buying. Even voice calling is a problem as people hv complained my voice is breaking

[sush0405]

This never happened even with my 6 Yr old One plus

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file and elaborate on your concern in detail on which application you are facing this issue. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[sush0405]

Wht log should be sent whn the app is not loading only? M not able to understand

[sush0405]

Thr is some serious network issue as well...whenever I give a call voice is completely grumbled for me. How can so called flagship mobile perform so badly!!