Hello, I have a 1.8-year-old Galaxy S21 FE Snapdragon 888. A white vertical line abruptly appeared on the right side of the screen on August 16 at precisely 5 PM. Everything else functions perfectly, and the phone has been well-maintained and has never been dropped or broken. Safe mode and restarting didn't resolve it, so I think there's a hardware problem. I'm concerned about expensive repairs now that the warranty has expired. Has this happened to anyone else? Did Samsung offer any replacements or assistance? I'm looking for advice because this seems disappointing for a high-end device so quickly.
Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.
Conditions (e.g., 3 years from purchase) and without physical or water damage.
Limited to certain models and regions, including the Galaxy S21 series, S21 FE, S22 Ultra, and extended to S23 as well due to the growing number of users facing the green line issue on their devices.
The offer is valid until 30th September 2025
If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊
As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
