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Original topic:

Where is the assistance at?

(Topic created on: 04-04-2024 05:50 AM)
119 Views
shakira786
Active Level 5
Options
Galaxy S
This is a community platform, where is the samsung assistance at? How come no one from samsung ever responds to anyone here? They are part of the community cos without us/n our support there wouldn't be a samsung! 

Sad story, they don't care to assit, listen, hear us or provide valuable information. 

The only thing you do get from email replies is, it's not available in your country, hard reset your device. If problem persists visit a service store!

Samsung is too big to worry about it's users! 
7 Comments
TeeA
Active Level 7
Galaxy S
You'll most likely get a response from the online community forums. Otherwise you can go to their website and use the online chat to receive help from a human.
0 Likes
NotAdmin
Active Level 10
Galaxy S
Are they available 24/7?
0 Likes
TeeA
Active Level 7
Galaxy S
Nah business hours type shii 🙄
0 Likes
NotAdmin
Active Level 10
Galaxy S
They used to answer. There were multiple official accounts on here but I guess the people spamming about random stuff made them leave. That or they were kicked out to reduce costs
0 Likes
TeeA
Active Level 7
Galaxy S
😒
0 Likes
Tendai777
Active Level 10
Galaxy S
The community will help you better than Samsung.
NotAdmin
Active Level 10
Galaxy S
💀
0 Likes