Original topic:

Where are the installed app files stored ?

(Topic created on: 01-13-2022 12:29 PM)
145 Views
ketani72
Active Level 9
Options
Galaxy S
Recently I installed Quickheal antivirus app on my S20 Ultra. 
When I open 'My Files' app I cannot find any folder related to Quickheal inside. 
Where is the folder created?
I am on One UI 4.0 Android 12.
8 Comments
R4HU7
Active Level 4
Galaxy S
You can find app files in Android>media>
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ketani72
Active Level 9
Galaxy S
Can't find it there
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R4HU7
Active Level 4
Galaxy S
Oh sorry I am on one ui 3.1, I didn't see that you had mentioned you were on One ui 4.0.
WalkieTechie
Expert Level 4
Galaxy S
Why did you install an Antivirus in an Android device?? It doesn't need it at all.
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Mnkpz
Active Level 6
Galaxy S
No needed to install any antivirus app in your android phone this auto capable to remove malwares and secure your data and phone. kindly uninstall antivirus
samfan91
Active Level 10
Galaxy S
Connect your phone with a laptop and check folder Android->data->com.quickheal.platform...

In my opinion anti-virus apps for Android are mostly nonsense, just use the inbuilt anti-virus feature provided by Samsung. Screenshot_20220110-125816_Device care.jpg
ketani72
Active Level 9
Galaxy S
Ok Bro . Thanks
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same.hope the issue is resolved.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).


Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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