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Original topic:

When will my S23 Ultra get the 8.5 software update??

(Topic created on: 3 weeks ago)
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omkc50
Active Level 7
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Galaxy S
My Abu Dhabi residence mobile S23 Ultra didn't get the 8.5 UI software this April. When will I get it?
1 Comment
Samsung_specialist
Community Manager
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Galaxy S

Thank you for your feedback regarding the software update for your device.

Please note that software updates are often released in phases, and the availability may vary by region, carrier, and device model. Even if your device is eligible for One UI 8.5, it may take some time before the update notification appears.

You can try the following steps to check for updates manually:

  1. Check for software update
    Settings > Software update > Download and install
  2. Restart your device
    Press and hold the power button, select Restart, and then check for updates again.
  3. Check your network and region
    Updates may require a stable Wi-Fi connection and supported region settings.

If the update still does not appear after performing the steps above, please continue to check manually, as the phased rollout may take a few days.

For further assistance, you can contact us via the Call Us page:
https://www.samsung.com/ae/support/contact/ 

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