Original topic:

When i connect my samsung type c earphone my phone says moisture in usb port.

(Topic created on: 08-04-2021 10:23 PM)
Rajat_29
Active Level 3
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Galaxy S
When i connect my samsung type c earphone my phone says moisture in usb port.whats wrong any idea?
6 Comments
ankushaggarwal
Active Level 4
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Galaxy S
Restart the phone.. because they had happened with me
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Rajat_29
Active Level 3
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Galaxy S
Didn't help and fast charging is also showing cable charging 😔
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Rajat_29
Active Level 3
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Galaxy S
And if i connect type c earphone it shows port has moisture
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Happyshake
Active Level 3
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Galaxy S
Use air dryer on cold air and blow into charger port from a safe distance. Phone is IP rated so will hold. If not youl have to cut up a soft plastic like a tooth pick and clean it yourself. Do not use METAL IT WILL SCRATCH AND DAMGE THE CHARGING PIN. If issue persists you need to go to service center(theyl do the cleaning and factory reset)
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Samsung_Support2
Active Level 10
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Abhi24198
Active Level 3
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Galaxy S
Nothing happens from reporting there, they finally say check from samsung care center and samsung care center says it is due to software update issue we can't help you😐
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