alooi212
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01-15-2022 06:54 PM in
Galaxy S
Hi can anyone help me with my problem in whatsapp if i send a video from the gallary to any of my contact in whatsapp its only show a green video but if i captured a video clip from the camera in the whatsapp then send it it will be in very amazing condition do anyone here have the answer for this?
I face tis problem on my galaxy s 21 ultra and i never had it before in my old galaxy devices such as galaxy note 9 or s6 and note 3
4 Comments
VikrantTambade
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01-15-2022 07:40 PM in
Galaxy S
It was an old issue which was already addressed by Whatsaap. Simply update your app from play store. It should solve the problem.
Anonymous
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01-15-2022 07:59 PM in
Galaxy S
Or you can uninstall the whatsapp and install it back, with this it should be solve...
alooi212
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01-15-2022 08:20 PM in
Galaxy S
The app is updated to the latest version and even when i try to unstall and reinstall still the same problem
VikrantTambade
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01-16-2022 08:03 AM (Last edited 01-16-2022 08:04 AM ) in
Galaxy S
Hi,
Is it happening again? Coz it was already solved issue. And other than you, one more user has reported this issue.
https://r2.community.samsung.com/t5/Galaxy-S/Errors-with-Videos/td-p/10605424
In that case, Pls contact service centre.
You may contact them through "Get help" section of members app only.
Is it happening again? Coz it was already solved issue. And other than you, one more user has reported this issue.
https://r2.community.samsung.com/t5/Galaxy-S/Errors-with-Videos/td-p/10605424
In that case, Pls contact service centre.
You may contact them through "Get help" section of members app only.