Original topic:

Whatsapp status problem

(Topic created on: 02-14-2025 02:08 PM)
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Naveen1234
Beginner Level 2
Options
Galaxy S
When iam seeing lengthy video status in my Samsung s23 ultra mobile it the screen became slow ly dimming and after some seconds it is automatically locking please slove the problem 
4 Comments
hpsingh75
Active Level 5
Galaxy S
Same on S23FE
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are our valuable customer, we will surely try and help you with this. But since it is beyond our support boundaries we cannot support any third-party applications.

Kindly contact the respective application helpline. They will be able to provide you with the exact information about the issue.

Warm Regards,
Samsung Customer Support

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