deepakgaria
Active Level 3
Options
Galaxy S
Recently i updated my Samsung galaxy s20 fe a small update like 300+mb. Now dual whatsapp can't send image from WhatsApp camera and can't access file. 
Pls help share your views. 
6 Comments
deepakgaria
Active Level 3
Options
Galaxy S
Anyone facing same?
0 Likes
Samsung_Support2
Active Level 8
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
deepakgaria
Active Level 3
Options
Galaxy S
Dear support already done clear cache; uninstall reinstall; restart; reset all setting. Even complaint by sending video through error report.
0 Likes
Micky88
Active Level 1
Options
Galaxy S
Same issue
0 Likes
deepakgaria
Active Level 3
Options
Galaxy S
Report pls
0 Likes
deepakgaria
Active Level 3
Options
Galaxy S
Get updated but problem not solved
0 Likes