Whatsapp keep crashing even after re installing. S20 FE

[Sudhoo]

Anyone else having the same problem. Whatsapp keep crashing when I ties to see status or sending messages.

[Naksh_ak]

Is it S20 FE 5g? If yes I am not facing any issues with crashing

[CosmicM]

I am also facing these issues but on ONE UI 3.1 on S10+. I am also not sure if it's ONE UI specific issue or Samsung phone specific or app specific! This crasing thing started happening 3-4 days ago.

[CosmicM]

Receiving null pointer in my case

[Sudhoo]

It got resolved when I left Beta testing programme. Now using regular whatsapp rather than beta version. Thank you guys

[CosmicM]

Oh, let me try this as well. Thanks buddy!

[CosmicM]

It worked bro. No issues from yesterday. Thanks a lot. 🙂

[cs-member13]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.

Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support