Original topic:

Whatsapp customised ringtone

(Topic created on: 11-19-2025 05:44 PM)
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Niki1508
Active Level 4
Options
Galaxy S
Is anyone facing the issue of customised ringtone is not getting picked up on WhatsApp but rings the default set ringtone.
The customised message tone gets picked up though. Is anyone facing the same on s24 ultra? (App is updated) 
2 Comments
Xeoa
Active Level 3
Galaxy S
Im not facing this but im facing a similar one. All my contacts profile pictures are mixed up in the notification bar , its really annoying since I get confused so easily cuz I check the profile pic before the name. (S24F) if anyone know any solutions would really like your help
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sandali_m
Expert Level 2
Galaxy S
Yes, many S24 Ultra users are facing this issue. WhatsApp is currently ignoring custom ringtones and playing the default one. It’s a bug from WhatsApp’s side, not your phone.

We have to wait for a WhatsApp update to fix it.

If you found this helpful, please hit the 3 dots and accept it as the solution 🙏
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