Whatsapp application

[HusamAlmalki]

Since i updated my Ultr 23S to UI 7 .. i faced whatsapp issu .. when i click on chat bar than click on sticker icon, the whole conversation and the conversation bar to the top of the chat screen.. 

i already informed whatsapp support .. but no solution yet .. 

[Samsung_specialist]

We completely understand the inconvenience you are experiencing, kindly check the below steps for Whatsapp :

How to clear an app's cache:
Step 1. Launch the Settings app, and then select Apps.

Select or search for the app
Step 2. Select or search for the app you want to clear.

Storage
Step 3. Tap Storage. Here, you can see the Galaxy Wearable app, for example.

Clear cache
Step 4. Tap Clear cache.

After that try to restart the device, if the issue still remain you can raise an error report through the below link: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/

[LFE]

Gj

[HusamAlmalki]

i found out the cause of the problem.. it on developer option, Animator duration scale must be 5 or more .. if you put 0 this issue appear..
but before the update UI 7 , in my mobile it was always 0 .