WhatsApp voice stops while play when you hear on the ear after about 25 seconds

[Nebishi]

Now I am facing a big problem when playing WhatsApp voice messages on my ear. The playback suddenly stops after 25 seconds, and I don't know what the problem is.

Can anyone help?

[Shoung]

May be because of sensor

[Mathew1]

Same problem with the S24 Ultra for months now.

[Samsung_specialist]

We apologize for the inconvenience you've experienced. Please follow these steps to address the issue:

Clear the App Cache: This can help resolve performance issues.
Reinstall the App: Uninstall the app and then reinstall it.
Contact the App Developer: Check with the developer for further support.
If the issue persists, please submit an error report using the following link:
https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/ 

[Nebishi]

I submitted an error report already

[Rizwan01]

I am facing the same problem as well

[Nebishi]

The problem still exists even after the last update.