Original topic:

WhatsApp error - Solution required

(Topic created on: 04-15-2018 02:17 PM)
497 Views
Wahz
Active Level 1
Options
Galaxy S
In WhatsApp when I'm on the status tab I'm unable to see the statuses of my friends because I'm being prompted the following error message "Sorry this media file doesn't exist on your internal storage"

Refer attachment ebb2b223-f929-4cdd-b7e7-d1690350e5b7.jpg
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11 Comments
Gokul17
Active Level 6
Galaxy S
u have deleted the whatsapp files in file manager or using any cleaner which deletes the files of whatsapp
Wahz
Active Level 1
Galaxy S
I've not deleted any such WhatsApp file and I'm not using any cleaner. I do understand that constantly somehow or the other the status media is being deleted automatically but I'm unable to understand HOW.
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admin_
Expert Level 5
Galaxy S
Thank you for sharing your concern. We would like to inform you that we do not have any information of third party applications, regarding the same you need to contact with application develop.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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roshini96
Active Level 8
Galaxy S
open this link 👉http://url.sg/samsungorgupdateapp
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141Aadil
Active Level 3
Galaxy S
if u r a beta tester for whatsapp then it will show like that because of the recent update of the app..
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Wahz
Active Level 1
Galaxy S
No I'm a beta tester. This things sucks big time. Very annoying
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141Aadil
Active Level 3
Galaxy S
may be due to transferring media to sd like,the new samsung feature
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ishan2314
Beginner Level 2
Galaxy S
same problem i am facing
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ishan2314
Beginner Level 2
Galaxy S
samsung service people are very smart ...they put the blame on third party apps
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