Original topic:

WhatsApp Volume/screenshot issue S23 Ultra

(Topic created on: 02-06-2025 07:06 PM)
77 Views
zee78692
Beginner Level 2
Options
Galaxy S
I'm using S23 ultra since few months with 512gb Storage.
The problem I'm facing is when I press volume down or up while watching a video or listening to a voice note, it tooks ages to work
Same issue is with screenshots, I cannot take screenshot instantly, I have to wait for an hour or two and then when I finally capture a screenshot , it works fine for next few screenshots
Also WhatsApp keeps giving me errors ' Process stop working "
I don't understand how a phone having this great processer & RAM can lag this much.
I always had Samsung phones with 4GB Ram and I never faced any problem like this

3 Comments
Gameboi
Active Level 8
Galaxy S
Go to Settings > Battery & Device Care > Memory and check if background apps are consuming excessive RAM.

Ensure you have at least 10-15% free storage for smooth performance.
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Gameboi
Active Level 8
Galaxy S
Else,
Wipe Cache Partition (This doesn’t delete data):

1. Turn off your phone.

2. Press Volume Up + Power Button until the Samsung logo appears.

3. Use the volume keys to navigate to Wipe Cache Partition and press the power button to confirm.

4. Select Reboot System Now.

Clear Cache for WhatsApp & System Apps:

Go to Settings > Apps > WhatsApp and Storage > Clear Cache.

Do the same for System UI and One UI Home.
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Austine974
Active Level 4
Galaxy S
It can happen if you already updated One UI 7 without the stable version...
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