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3 weeks ago (Last edited 3 weeks ago ) in
Galaxy SHowever Current Position Samsung Didn't Provide Free Display Replacement On Samsung Company Globally
Inconvenience caused is deeply Regretted...
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3 weeks ago in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. The issue could occur due to usage and various factors, in case there is any kind of issue occurs then we are always helping our customers to resolve their issues. However, as you have already connected support team and service team, they have guided you after inspecting the device according Samsung policies the charges for repair are applicable. Furthermore, we would suggest you to kindly coordinate with the service team for further assistance. They will provide you with original parts at a genuine cost with service invoice. And we are taking your valuable feedback regarding extension of device list for free of cost policy.
Warm Regards,
Samsung Customer Support