Original topic:

We need free replacement for display line issue

(Topic created on: 3 weeks ago)
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zamasu
Active Level 3
Options
Galaxy S
After new system update my @samsung S22 got pink lines and they are telling to change display with cost. Which is sad part 😔. Even customer service and service center tells its update issue but they are asking us to pay and solve the issue. Guys like max until they see this issue.
12 Comments
khatokar
Active Level 4
Galaxy S
Every one is facing in S series, check the forums for it,
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zamasu
Active Level 3
Galaxy S
That's why write more and like this forums to reach them
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zamasu
Active Level 3
Galaxy S
I said customer service they are telling they didn't even receive any complaints
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khatokar
Active Level 4
Galaxy S
Wrong they are everywhere it is happening in whole India
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zamasu
Active Level 3
Galaxy S
Sure bro that's why.
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Galaxy S
Samsung should be changed the display for free, Samsung is the only one responsible for this, So then why should we pay for it.
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zamasu
Active Level 3
Galaxy S
Exactly
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Galaxy S
That's a Time Period To Get Free Display Replacement By Samsung Service Centre ends onoy

However Current Position Samsung Didn't Provide Free Display Replacement On Samsung Company Globally

Inconvenience caused is deeply Regretted...
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. The issue could occur due to usage and various factors, in case there is any kind of issue occurs then we are always helping our customers to resolve their issues. However, as you have already connected support team and service team, they have guided you after inspecting the device according Samsung policies the charges for repair are applicable. Furthermore, we would suggest you to kindly coordinate with the service team for further assistance. They will provide you with original parts at a genuine cost with service invoice. And we are taking your valuable feedback regarding extension of device list for free of cost policy.

Warm Regards,
Samsung Customer Support

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