Original topic:

WI-FI issue

(Topic created on: 07-13-2020 11:20 AM)
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hewan
Active Level 1
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Galaxy S
My Samsung S 7 WiFi is getting disconnected. Can someone help me out please
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5 Comments
MohammedSijah
Expert Level 1
Galaxy S
Hi,Check this. Settings>Connections>Wi-fi>Advanced>Switch to mobile data*>OFF.
*Or anything similar to that.

If you don't bother, reset the network settings.
Settings>General management>Reset network settings. (it will delete all saved networks, passwords, APNs and paired Bluetooth devices.)

Also check after rebooting in to 'safe mode'. Here you can check whether the problem is with any downloaded apps.

If the problem is with only a single wifi network, then it will be an external issue. Restart your router. Also check for firmware updates from router manufacturers website.
hewan
Active Level 1
Galaxy S
Thanks Dear Mr Mohammed.
I will try and let you know
hewan
Active Level 1
Galaxy S
Hi . it is still persist. I did a factor resetting and in that stage WiFi on is getting off. is this a firmware issue ?
pl comment
MohammedSijah
Expert Level 1
Galaxy S
Can you please explain?
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MohammedSijah
Expert Level 1
Galaxy S
Are you facing issues with a single network only? What are the trouble shooting actions done?
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