hewan
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07-13-2020 11:20 AM in
Galaxy S
My Samsung S 7 WiFi is getting disconnected. Can someone help me out please
5 Comments
MohammedSijah
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07-13-2020 11:31 AM (Last edited 07-13-2020 11:40 AM ) in
Galaxy S
Hi,Check this. Settings>Connections>Wi-fi>Advanced>Switch to mobile data*>OFF.
*Or anything similar to that.
If you don't bother, reset the network settings.
Settings>General management>Reset network settings. (it will delete all saved networks, passwords, APNs and paired Bluetooth devices.)
Also check after rebooting in to 'safe mode'. Here you can check whether the problem is with any downloaded apps.
If the problem is with only a single wifi network, then it will be an external issue. Restart your router. Also check for firmware updates from router manufacturers website.
*Or anything similar to that.
If you don't bother, reset the network settings.
Settings>General management>Reset network settings. (it will delete all saved networks, passwords, APNs and paired Bluetooth devices.)
Also check after rebooting in to 'safe mode'. Here you can check whether the problem is with any downloaded apps.
If the problem is with only a single wifi network, then it will be an external issue. Restart your router. Also check for firmware updates from router manufacturers website.
hewan
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07-13-2020 03:30 PM in
Galaxy S
Thanks Dear Mr Mohammed.
I will try and let you know
I will try and let you know
hewan
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07-13-2020 05:42 PM in
Galaxy S
Hi . it is still persist. I did a factor resetting and in that stage WiFi on is getting off. is this a firmware issue ?
pl comment
pl comment
MohammedSijah
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07-13-2020 07:28 PM in
Galaxy S
Can you please explain?
MohammedSijah
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07-13-2020 07:30 PM (Last edited 07-13-2020 07:30 PM ) in
Galaxy S
Are you facing issues with a single network only? What are the trouble shooting actions done?