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Original topic:

VolTE

(Topic created on: 07-23-2020 05:36 PM)
Ajmal1991
Active Level 1
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Galaxy S
Hi' does anyone knows about VolTE...why I can't enable it on my phone galaxy s9
5 Comments
BasselK
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Galaxy S
Hi, to activate VoLTE you have to go to settings > Connections > Mobile network > VoLTE toggle on.
And please note that :
1- You service provider should be supporting VoLTE.
2- Your sim card should be supporting VoLte.
3- If you have twin sim card for the same number VoLTE can't be supported with some service provider, so you need to cancel the twin sim card and apply from a new sim that supports VoLTE from you service provider.
Hope that this answer was helpful for you.
Ajmal1991
Active Level 1
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Galaxy S
Thanks buddy as you can see in the screenshot this is what happened still not able to turn it on and i have only 1 sim card
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BasselK
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Galaxy S
Better you call you service provider and check if VoLTE is supposed by their network, if yes they might ask you to replace your sim card.
Ajmal1991
Active Level 1
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Galaxy S
thank you i will do it now
BasselK
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Galaxy S
Good, please let me know if your issue was solved through your service provider, otherwise we can check for other solution.
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