Original topic:

Voice notes glitch

(Topic created on: 4 weeks ago)
Active Level 6
Galaxy S
Hi guys,
I have samsung galaxy s 24 ultra when I activate the "touch interactions" option in sound settings any voice notes in any applications interrupted when i put the phone near to my ears to listen to the voice notes the sound raised suddenly after 2 seconds for about 2 seconds and returned normal again this sound problem hurt my ears..this problem disappeared when I deactivate the "touch interactions" option but my phone become muted without this option no sound happened when I touch any app on the screen..any suggestions? 


1 Comment
Community Manager
Galaxy S

If the problem persists, please send us an Error Report by following the steps below.

Head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible.

To ensure your logs accurately reflect the issue you're experiencing, we'd like you to submit your report within 5 minutes of encountering the problem. Our engineers will then investigate this and respond to you with a solution via the Members app.