Original topic:

Voice changer issues

(Topic created on: a week ago)
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Dr_AmanVarma
Active Level 1
Options
Galaxy S
On my s21 fe, one ui 7...
The voice changer feature is not working fine. It's on in games only. But while on calls, whatsapp video calls, and other apps, sometimes it gets on, most of the time it doesn't. What's the problem, and what to do
5 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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sathwik14
Active Level 4
Galaxy S
I didn't know voice changer was avaliable for s21fe how to access it anyone help
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Dr_AmanVarma
Active Level 1
Galaxy S
Download the samsung official sound assistant/goodlock from samsung store, I think not available on Google playstore