Some S20 FE 5G user are facing video quality and colour issue when we try to upload or send the recorded videos, Original colour of video get changed automatically. And also in night time when we record the video, original video get darker when we send or upload it on WhatsApp and other social sites. I have done all troubleshooting methods like reinstalling WhatsApp, resetting my phone, clear cache of app etc. But still not worked. Also not able to send full video on whatsapp. Only 1 second video i can send.. anyone facing the same issue?
We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurring.
