Original topic:

Vertical pink line S22+

(Topic created on: 11-12-2024 12:49 AM)
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Surjith007
Active Level 1
Options
Galaxy S

I'm facing vertical pink line issues on my samsung S22+(SM-S906EZKDINS) screen after the software update. 

Went to service center and received a job sheet

Spoken with two customer care representatives and service head regarding this issue but my problem has been not resolved. And they added S22+ model is not eligible for free screen replacement.

Estimation cost of my screen replacement would around 17k as per samsung service center.

Never faced such a technical glitch, There's no point where I have to pay this much amount when the mistake or issue is from samsung side.

1000001629.jpg

10 Comments
Galaxy S
Samsung is losing faith and customers
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shreyaspai
Active Level 3
Galaxy S
See my latest post
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Mukhil_
Beginner Level 2
Galaxy S
Same happened to my frnd she is having a s22
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Mukhil_
Beginner Level 2
Galaxy S
Kindly let us know if anyone got a free replacement for s22 series.
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vijay01
Active Level 3
Galaxy S
I am facing this issue on my S22 Plus, and they
are not accepting a free replacement.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Ask question> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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Surjith007
Active Level 1
Galaxy S
This is what the response.
Still from samsung side, it's just my problem!.
Why do i need to take responsibility for a software update malfunction.
Under what trustworthy customers would do software update after warranty period? 1731547234551_1731547234541_0.jpg
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