VERY BAD CUSTOMER SERVICE .....

[ARUNJIGINA]

My samsung s20 plus just 1 month finish ..

I have problm that phone heating issue..

I went to abu dhabi khalidiya mall ..samsung service centre .today around 8 clock..there is one indian ..Kerala staff ..

I told to him about my phone issue ..

Quickly he replied ..samsung latest mobiles have this same issue. Even ear buds too ..

It's normal ..he didn't check my phone he didn't ask how old.or which model nothing..I don't know why samsung company choosing this kind of people for customers service..

He agreed samsung latest phones all mobile have heating issue..

That staff not good ...

After that I went to abu dhabi mall samsung service center ..there is one staff philippines 

He checked my phone...and he scanned after he said don't worry your phone have no issue ..

Becz problm updating now solved..

Please just give warning to khalidiya mall samsung service center staff..malayali staff 

[Butalal]

email main samsung company with your complaint.

[ARUNJIGINA]

can I give me e mail I'd ??

[Butalal]

after that just wait a call from your local samsung dealer

[ARUNJIGINA]

can you me mail id

[Butalal]

google it. I have no idea right now.in my spare time I'll search.
have a nice day

[ARUNJIGINA]

ok

[ARUNJIGINA]

thank you

[Pervez709]

hey in this case.. i prefer you to send this detailed complain on samsung official website where it will directly go to the ceo of samsung.. They can handle in a good manner .. i tried the same and they helped me a lot and given fruitful resolution ..

[zerowz]

Boycotted Samsung